FilaÚnica

Queue Management system that democratizes wait times for all customers

KNOW US

FilaÚnica

Queue Management system that democratizes wait times for all customers

KNOW US

FilaÚnica

Queue Management system that democratizes wait times for all customers

KNOW US

FilaÚnica

Queue Management system that democratizes wait times for all customers

KNOW US
gestion-filas-clientes

FilaÚnica

Queue Management system that democratizes wait times for all customers

KNOW US
gestión-de-filas

FilaÚnica

Queue Management system that democratizes wait times for all customers

KNOW US

ADVANTAGES

SATISFIED CUSTOMERS

Best service and Customer satisfaction

QUICK

Less wait time

EASY SETUP

Low cost radio technology without interfering with its operations

CONFIGURABLE

You can adjust it to your needs yourself

WHY CHOOSE FILAÚNICA – QUEUE MANAGER

The FilaÚnica management system is the efficient way to manage queues to notify customers that they are waiting in a single line to be served.

Our FilaÚnica system is robust, fully customized, easy to install and start up, as well as being very competitive in price, which makes it easy to implement this queue manager in any type of business.

APPLICATIONS

  • Line of boxes for commercial surfaces of any size (hypermarkets, supermarkets, etc.).
  • Queue manager of restaurants with cashier line.
  • Multi cinemas queue manager: sale of tickets or food.
  • Queue management in train stations, airports and bus ticket offices.
  • Airport queue management: baggage check-in counters or shipping lines.
  • Shift systems in Customer Service Offices.
  • Queue management in Drug Stores, Pharmacies.
  • Queue management and coordination of Events (distribution of accreditations, etc.).
  • Queue management of tents / hospitals in COVID-19 vaccination campaigns.
  • Queue management for COVID-19 antigen / PCR tests for access to events, festivals, concerts.

FILAÚNICA SYSTEM BENEFITS

Without maintenance

Only change the batteries in the wireless pushbuttons when they run out. (conventional AA batteries).

Scalable

By using wireless pushbuttons, it is very easy to expand and add new checkouts/counters at any time.

Simplicity

Very simple installation and a very easy application to use and configure.

Equality

All customers are treated on equal terms.

Speed

The customer perceives agility and speed in being served.

Personalization

Designed and developed by our company, we adapt it to your needs.

FEATURES

01

Advertising

Lower banner advertising and / or screensavers with images designed by your department. marketing. Update by the cloud in all your facilities with a simple click of the mouse.

02

Monitors or TVs

24", 26" o 32", 40", 43", 50", ....

03

Different supports

Floor, wall / column, ceiling with the best height for your application.

04

Wireless push buttons

Without installation.

05

Personalized design

Screen design with the corporate image of your company.

06

Personalized treatment

In the texts on the screen (depending on the language).

07

Indicative arrows

The direction the customer should take based on the position of the FilaÚnica screen and the calling box.

08

Multilanguage

Up to four languages on the screen. to choose between: Spanish, English, French, German, Italian, Portuguese, Catalan, Basque, Galician, Valencian, ...

09

Idioms:

Voice messages are voice-overs recorded by professionals in the studio (Spanish, Galician, Catalan, Basque, French, Portuguese, Chilean, neutral Latin). If you need any other language, we will record it with a native speaker.

10

Setting:

The client himself, with a simple mouse, can configure multiple options according to his interests.

FILAÚNICA OPTIONS

INTEGRATION with your POS or Cashier: With a very simple protocol to implement in your Cashier's SW, they can make the call to the next customer without having to purchase wireless push buttons.

MULTIPLE CONFIGURATIONS: single queue, short/long queues, master and slave queue, double queue.

LUMINOUS PANELS: methacrylate panels with LED lighting to indicate if the box is open (on), closed (off) or calling the customer (flashing). Watch vídeo.

SATELLITE SPEAKERS: Reinforce the audio message on very long box lines.

With the confidence of our customer

As we are the manufacturer of FilaÚnica system, we can fit the HW/SW to meet your business or application needs.

  • Turnkey projects: setup in all types of shops and businesses, from specialized stores to supermarkets, airports, multiplex cinemas, etc. ¡¡ With quantity discounts!!.
  • “Plug and play” kits: Designed for customers who already have the monitor / television installed and want to convert it into a FilaÚnica system. The kit is shipped ready to unpack, plug and play.

CONTACT

Contact us by mail at filaunica@sensonet.com or call us at (+34) 91 101 9936 for more details.

If you want to distribute/install FilaÚnica in your country, contact us.

FilaÚnica is installed in: